Key Handover and Collection
The guest’s first contact with your property. Make it unforgettable.
The importance of the first encounter
The check-in moment is crucial. It is the difference between a guest who feels welcome from the very first minute and one who starts their stay with doubts or distrust. At Torremolinos Gestión Vacacional, we treat every check-in like a 5-star hotel welcome.
Our handover protocol:
- Warm welcome: We explain how the house works, provide WiFi details, and offer tips about Torremolinos.
- Identity verification: We verify guest details for your peace of mind.
- Access control: We ensure the property is ready, clean, and climate-controlled.
- Total flexibility: Delayed flight? We adapt to the traveler’s actual schedule.
In-person or self check-in?
We adapt to your management model so you don’t have to worry about a thing:
- In-person: Recommended to build rapport, resolve doubts instantly, and ensure an excellent first impression.
- Self Check-in (Keybox/Smart Locks): Ideal for maximum flexibility and greater operational cost savings.
Do you want us to handle the operations at your property?
SPEAK WITH A MANAGER NOWOther management services
Complete vacation rental management in Torremolinos — everything we handle for you.
Tourist License (VFT)VFT/VUT tourist licence & Andalusian regulations24/7 Guest SupportRound-the-clock guest support in TorremolinosSmart LocksSmart locks & self check-in for holiday rentalsProfessional PhotographyProfessional photos for Airbnb & BookingChannel ManagementChannel manager: Airbnb, Booking, VrboIn-house LaundryOur own holiday rental laundry serviceProfessional CleaningProfessional holiday apartment cleaningProperty MaintenanceFull maintenance for your holiday homeOwner DashboardOwner dashboard with real-time earningsGuest RegistrationGuest registration & police reportingRevenue ManagementDynamic pricing to maximise your income