How to Send Guest Data to the Civil Guard’s Registry
Lost on the SES.DERI website? Learn how to comply with guest registration in Torremolinos automatically and without errors.
If your Tourist Use Dwelling (VFT) falls under Civil Guard jurisdiction, or if you’re not clear on whether guest registry reporting is mandatory for tourist accommodations, you’ll know that sending data to the Civil Guard is one of the most critical — and most tedious — tasks. It’s not just asking for an ID at the door; it’s logging into the official platform, filling in every field without errors, and making sure the transmission goes through correctly within 24 hours.
With Royal Decree 933/2021 in force and the migration to the Ministry of the Interior’s centralized system, many owners run into access errors, system outages, or complaints that can lead to fines for not registering the tourist apartment in Andalusia. Managing this manually for every booking is a workload that eats into your free time and puts your profitability at risk.
The Solution: 100% Guaranteed Automatic Submission
At Torremolinos Gestión Vacacional we take the paperwork off your plate. For over 7 years we’ve successfully operated on the Costa del Sol, using the most advanced technology to legally shield your property.
How Do We Do It for You?
- API Sync With Icnea: Our PMS software connects directly with the Civil Guard and SES.DERI servers. When the guest completes their fast check-in online, the data travels on its own.
- Document Validation: The system scans passports and IDs, avoiding manual transcription errors that could lead to penalties.
- 24-Hour Compliance: We automate submission so it happens within milliseconds of the guest’s arrival, guaranteeing you always stay within the legal deadline.
- Management at 15% With No Long-Term Contract: This legal shielding is included in our commission. As vacation rental managers with no exclusivity or long-term commitment, we don’t lock you into contracts; we work hard every day for your peace of mind.
Data Architecture in Guest Registration (SES.DERI)
The communication of personal data for individuals staying in tourist accommodations in Spain is regulated by Organic Law 4/2015 on Public Safety Protection. The operational implementation of Royal Decree 933/2021 has driven a technical transition to the SES.DERI platform (Communications Service for Lodging Establishments and Vehicle Rental). This system requires advanced interoperability through structured file submission or XML API integration. Professional Property Management agencies use PMS systems (such as Icnea) to reduce transmission latency and ensure the integrity of the chain of custody for sensitive data. Strict compliance with these protocols is a sine qua non requirement for maintaining the NRUA and keeping the Junta de Andalucía’s tourist license valid, avoiding administrative penalties that could compromise the property’s EBITDA.
Benefits of Being a “Legal” Owner With Us
Complying with the Civil Guard is just the start. We want your Torremolinos apartment to be the best cared-for and most profitable in the area:
🎁 We Pay Your Waste Tax (€500)
Exclusive offer: If we manage your registration and bookings, we cover your annual Waste Tax for you.
Free NRUA and VFT Registration
Don’t have a license yet? We process your registration with the Junta de Andalucía and your NRUA code with the Land Registry at absolutely no cost.
Local Support in 10 Minutes
If an inspector or a guest needs in-person attention, our team reaches any point in Torremolinos in under 10 minutes.
Welcome Kits on Every Booking
We build guest loyalty by gifting premium bathroom and kitchen amenities to guarantee 5-star reviews.
Questions About Sending Data to the Civil Guard
Can I still send the data by fax or in person?
No. Current law requires the data to be transmitted electronically. Manual paper submission is obsolete, and authorities require registration through the official guest registry portal or the SES.DERI platform.
What happens if the Civil Guard’s system is down?
Our Icnea software has an automatic retry protocol. If the official platform fails, the system saves the guest report and retries the submission every hour until receipt is confirmed, notifying us of any issue so we can step in manually if needed.
Do I need to keep the physical reports once they’re sent?
It’s mandatory to keep the guest log (physical or digital) for 3 years, available to law enforcement. At Torremolinos Gestión Vacacional we generate and store this digital record for you, in strict compliance with GDPR.
Other Legal Guides for Owners
Is Guest Registry Reporting Mandatory for Tourist Accommodations?
Clear up your questions about who you need to register, how the Ministry of the Interior’s rules work, and what exceptions exist.
Fines for Not Registering a Tourist Apartment in Andalusia
Learn the financial impact of not meeting the Junta de Andalucía and police registration requirements.
What Is the NRUA (Único Rental Registration Number)
Understand how this new mandatory national code works so you can advertise your property on Airbnb and Booking from 2025 onward.
Comply With the Law Without Lifting a Finger
Stop worrying about Civil Guard paperwork and SES.DERI fines. Automate your property with the leaders in Torremolinos. Request your free assessment today.
Torremolinos Gestión Vacacional | C. Campillos, 10, 29620 Torremolinos