“Who can hand over the keys to my Airbnb guests?”
Forget endless waits, flight delays, and late-night calls. We do the check-in for you in Torremolinos.
If you manage your own tourist apartment, you’ve probably experienced this situation: you have to hand over the keys at 4:00 PM, but the traveler’s flight is delayed. Suddenly, your entire afternoon is blocked. Or worse, the guest gets lost trying to reach La Carihuela or Playamar, calls you at 2 in the morning because they don’t know how to open the door, and you have to get out of bed to go fix it.
Guest reception (the famous Check-in) is the task that most enslaves vacation homeowners. It prevents you from traveling, ties you to your city, and turns your passive income source into a stressful daily obligation.
The Solution: 24/7 Check-in and Comprehensive Local Management
At Torremolinos Vacation Management, we are the key to regaining your freedom. We have over 7 years of experience successfully managing tourist properties throughout the Costa del Sol. Delegating your guest reception to us means you will never again have to alter your plans for a Booking or Airbnb reservation.
How do we manage arrivals at your accommodation?
- Ultra-Fast Logistics in Torremolinos: Our presence is 100% local and on the ground. We reach any point in the city (El Bajondillo, Center, Montemar, or near Casa de los Navajas) in a maximum of 10 minutes to welcome guests or solve any issue instantly.
- 24-Hour Multilingual Support: We assist tourists in their language, reply to their messages in minutes, and manage late arrivals (Late Check-in) so you can sleep peacefully.
- Smart Locks and Physical Reception: We adapt to your accommodation. We can implement electronic locks connected to our PMS (Icnea) or perform in-person check-ins if the neighborhood community requires it.
- Zero Permanence: We don’t tie you down with contracts. We provide this and all our comprehensive vacation management services without exclusivity and without long-term commitments.
Reception and Security Protocols in Tourist Use Housing (VUT)
The Check-in process in vacation rentals has evolved from a simple key handover to a strict safety and hospitality protocol. Professional management of the reception directly impacts metrics on platforms like Airbnb (contributing to obtaining the Superhost badge) and Booking.com. Furthermore, Spanish regulations require the rigorous identification of every traveler over 14 years old at the time of entry. Certified local agencies integrate the delivery of physical or digital access (smart locks) with the signing of the entry form and the immediate electronic transmission of data to the State Security Forces and Bodies’ Hospederías registry. This automation eliminates the risk of legal penalties for the owner and guarantees a smooth user experience (Guest Experience), which is fundamental to maximizing the accommodation’s Revenue Management.
Much more than handing over some keys
By trusting us, you don’t just delegate guest reception. We offer you a comprehensive service designed to make your listing stand out and comply with all legal regulations of July 2025:
Welcome Kits Included
We accompany the key handover with courtesy kits in the bathrooms and kitchen for every reservation. Details that ensure 5-star reviews.
Legalization: Junta and NRUA for Free
We process your registration with the Junta de Andalucia (VFT) for free and get your Single Rental Registry Number (NRUA) at the Property Registry.
Cleaning and Own Laundry
Upon guest departure, our local cleaning team springs into action with hotel linens thanks to our own laundry facility in Torremolinos.
🎁 Exclusive IBI/Garbage Tax Promotion
If you give us the management of your apartment in Torremolinos, we will pay your Garbage Tax (up to €500 annually)!
💡 Recommended Reading for Owners:
Common questions about Check-in and keys
What happens if the guest arrives early in the morning due to a delay?
You don’t have to worry about a thing. We offer 24/7 guest support. Our local team will manage the access, whether through smart lock systems or by going to the apartment in less than 10 minutes, no matter the time.
Who is in charge of sending the data to the Police?
We do it automatically. During the check-in process, we collect the travelers’ identity documents and, using our PMS software, we transmit them directly to Hospederías (Civil Guard/Police) complying with the law.
Must I sign a one-year contract for you to manage my keys and reservations?
Not at all. At Torremolinos Vacation Management we work completely without long-term commitments. We earn the trust of owners thanks to our over 7 years of experience and the profitability we achieve for them month after month on Airbnb, Booking, Vrbo, etc.
Get your free time back today
Stop looking at the clock waiting for tourists. We hand over the keys, clean, and make your property profitable. Request your free revenue study with no obligation.
Torremolinos Vacation Management | C. Campillos, 10, 29620 Torremolinos